Customer Service Agent

Permission Required:
No
Distribution:
Aviation Management
Credits:
3.00 Credits
Lecture:
3.00 Hours

Course Description:

Covers the generic skills needed for any airline position involving regular contact with the traveling public. Includes human relations, personal appearance enhancement, etiquette, conflict management, speech skills, and the acquisition of attributes that would promote a proper professional image.

PHSC Course Schedule: Customer Service Agent

Displaying 1 - 1 of 1
Fall 2019
Section Availability Dates Days Meeting Time Campus Delivery Bldg/Room Instructor Credit Hours Clock Hours Fees Comments
1634 Open 08/19/2019-12/06/2019 Tue, Thu 11:00A-12:15 East Campus
On Campus
E-208 Rob Trsek 3.00